About us
Tod Security and Fire was formed as a family business in 1987 by David and Samantha Tod. Today we are one of the largest Independent Security and Fire installers in the country, servicing customers across Wales and the Midlands. Although the company has greatly expanded since 1987, we still maintain the family firm ethos, always putting customer satisfaction first.
Our Reputation
- We have gained an excellent reputation for both quality installations and professional after sales servicing with friendly, helpful and efficient staff always available.
- The largest source of our business is acquired through recommendation.
- All equipment used is vigorously evaluated to optimise quality, ease of use, range of functions and where applicable, false alarm immunity.
- Our 24hr engineering service is unrivalled with an average 'Out of Hours' call out response from first contact to an engineer arriving on site of less than 1½ hrs.
- Our main centre of operations is based in Monmouthshire, being ideally located to service installations across Wales, the West Country and the Midlands.
Achieving Our Quality Objectives
- The design of each installation is tailored to suit individual customer needs.
- We use long established manufacturers with a reputation for producing reliable, technologically advanced equipment.
- We continually monitor the quality of our services and carry out regular customer satisfaction surveys and site visits to maintain high standards
- We are registered as an ISO9000-2008 Quality Assured company incorporating this into all our company processes.
Services Include
- Installation, Preventive Maintenance, Servicing, Upgrading and Takeover
- Intruder Alarm (Burglar Alarm) - Audible and Sequential Confirmed Monitored with police response
- CCTV - Hi Definition Cameras and digital video recorders (DVR)
- Fire Alarms (Commercial)
- Access Control - Door Entry Systems, Automatic Barriers, Automated Gates, Integrated Access Control Systems
© 2010 Tod Security and Fire ltd